There are multiple ways to get your data back and multiple reasons why it’s “lost”. The file structure is usually not that hard to find for programs (what EasUS did) but getting it back can be tricky, I have previously destroyed drives in the process of retrieving data so it’s not 100% guaranteed that you can get your data back. It does not show up under drives when clicking My Computer, thus I cannot access the drive. - I downloaded Easeus Data Recovery (Trial) but when scanned does not find drive for Passport. - I have not contacted WD, but searched their site for solutions/troubleshooting. Basically, they say use data recovery software. If you check the hiren’s bootcd link there are also a few recovery tools on there for data recovery from bad sectors and failing drives. If it’s failing expect it to be gone, with some luck you are able to recover it but the best thing to do is consider everything you can’t reach anymore gone (again, with luck you can get it back). After recovery, if the disk is NOT failing, you can format it and use it again, try to find out what caused the data to be gone in the first place by retracing your steps, did you change the partition mode? Did you do something to it? If it is failing you can try to write zero’s to the entire disk (something that works for some people, for most it does not but it’s worth to try) to jump start the drive again and use a recovery program to see if you can create a functioning drive again. If you are 100% sure the drive data was lost because of human error you can safely reuse it again. If this is not the case I usually don’t throw it away but use it to store non essential data. If it fails, it fails. If it doesn’t you can get some more time out of it. NEVER trust a FAILING (according to diagnostics) drive completely, even if it doesn’t show any symptoms after recovery unless you know what you are doing. This is why people always tell you to backup, most people do not because of they don’t have the disk space for it but this is a risk that you are taking. I hope you can get your data back, good luck. My Passport External HD suddenly failed. Format wd my passport for mac. - Replaced cable. Apparently this is not the problem. - I have tried on another computer with same result. Arcgis license manager 10.3.1. - Light on HD is on but no sound of turning or no clicking sound. - HD is recognized only in Disk Management. It does not show up under drives when clicking My Computer, thus I cannot access the drive. - I downloaded Easeus Data Recovery (Trial) but when scanned does not find drive for Passport. - I have not contacted WD, but searched their site for solutions/troubleshooting. Basically, they say use data recovery software. I do not want to pay many $$$ to send to a professoinal. ![]() ![]() Anyone know of a Data Recovery Software or have ideas how I can access My Passport? (Note: Passport is only about 15 months old and not really used that much. Not sure I would recommend WD to anyone). (39.9 KB) Picture above. Disk 2 is the Passport. FuturDreamz - This is an external HD. Can the HD be removed from the plastic case and attached/inserted to a laptop?Usually yes. External HDD drives are usually just a standard 2.5'/3.5' sized SATA drive with a SATA to USB adaptor. It's possible the SATA to USB adaptor has failed. You should be able to dissasemble the shell and have a proper SATA drive inside. As for connecting to a laptop, there's three possibilities: 1. Use the SATA to USB adaptor. This assumes that you'r adaptor works, but the connection got loose 2. Buy a adaptor, (depending on what size of drive is inside) 3. Pull out the laptop's hard drive and install this one. A bit more difficult to do, and is useless if you don't have another means of booting. Thanks for the replies. Having problems burning Paragon to a disk after download. Keep receiving error. Even so, I am concerned that the data recovery software will not recognize the Passport during a scan as I encountered with Easeus.
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